Items in original unworn condition with packaging and receipt can be returned in full within 14 days of purchase.
Custom pieces and customized items are not returnable or exchangeable. Custom jewellery is any item that has been built from the ground up specially for you and customized is anything that has been altered from its original form.
All sale items are final sale.
Any item purchased has a 5 year warranty that covers any manufacturing defects. Accent diamonds (under 0.25ct each) will be replaced free of charge under our 5-year warranty. Center diamonds do not qualify.
Rings are eligible for 1 free ring sizing and 1 full refurbishment within the first year. Cleanings and inspections are complimentary in store for life.
Yes it is the same 5 year warranty you would receive as an in store purchase.
CAN YOU SHIP INTERNATIONALLY?
Currently we are only shipping to Canada and the United States.
HOW MUCH IS SHIPPING FOR MY ORDER?
Shipping is free on purchases over $250.
Shipments within Canada is $40, shipments to the U.S.A. is $80.
WHAT CAN I EXPECT TO RECEIVE IN MY PARCEL?
You will find your new item packaged for protection and presentation, your receipt and any specific documents associated with your item.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
All major credit cards, debit, wire, email transfer or cash.
WHAT IS THE PROCESS FOR ORDERING A PIECE THAT IS NOT CURRENTLY IN STOCK?
To order we require 30% down with the balance due upon pick-up.